Accessibility Statement

SOLLUNA lights&scents is committed to ensuring that its website is accessible to everyone, regardless of their abilities, personal circumstances, or the device used to browse the site.

We continuously work to improve the user experience and make our products, content, and digital services accessible to as many people as possible.

Commitment to Accessibility

This website is currently being adapted in accordance with the Web Content Accessibility Guidelines WCAG 2.1, Level AA.

These guidelines provide recommendations to ensure that digital content is:

• Perceivable.
• Operable.
• Understandable.
• Robust and compatible with different assistive technologies.

Accessibility Measures

The aspects that we regularly review and improve include:

• The use of a clear and logical heading structure.
• The inclusion of alternative text for relevant images.
• The correct identification of links, buttons, and form fields.
• Keyboard navigation.
• Text readability and sufficient colour contrast.
• Responsive content for computers, tablets, and mobile devices.
• Compatibility with current browsers and assistive technologies.
• The use of clear and understandable language.
• The correct identification of the language used on each page.

Compliance Status

This website is partially compliant with WCAG 2.1 Level AA, as some content or features may not yet fully meet all accessibility requirements.

SOLLUNA lights&scents is continuously working to identify and resolve potential accessibility barriers.

Content That May Not Be Fully Accessible

Some accessibility limitations may relate to:

• Images, icons, or graphic elements that do not yet have sufficiently detailed alternative descriptions.
• Carousels, drop-down menus, or dynamic elements that may be difficult to navigate using a keyboard.
• Insufficient colour contrast in certain texts or visual elements.
• Components provided by third-party applications or services.
• Payment platforms, delivery tools, or other external services over which SOLLUNA lights&scents does not have full technical control.
• Recently added content that is still awaiting review.
• Certain translations or labels generated automatically by the platform.

These issues will be reviewed and corrected progressively as part of the website’s continuous improvement process.

Compatibility

The website is designed to be used with the latest versions of the main web browsers and on different types of devices.

We are also working to improve compatibility with screen readers, keyboard navigation systems, and other assistive technologies.

For the best possible experience, we recommend using an up-to-date browser.

Reporting Accessibility Issues

If you experience any difficulty accessing content, using a feature, or completing a purchase, you can contact us at:

support@sollunascents.com

When contacting us, please include:

• The page or section where you experienced the issue.
• A brief description of the problem.
• The browser and device you were using.
• The assistive technology used, where applicable.

You may also request information or content in an alternative accessible format.

SOLLUNA lights&scents will review all accessibility-related enquiries and will make every reasonable effort to provide an appropriate response or solution.

Preparation of This Statement

This accessibility statement was prepared on 5 August 2026 following an initial review of the website’s publicly available content.

This statement may be updated following technical changes, significant design modifications, or further accessibility reviews.

Last reviewed: 5 August 2026.